Privacy policy
This Privacy Policy explains how Majasho Sorvena (referred to as "the Site", "we", "us", or "our") collects, uses, and shares your personal data. It applies when you visit our website, use our services, or communicate with us.
Please read this Privacy Policy carefully. By using our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please discontinue the use of our services.
Changes to this Privacy Policy
We may revise this Privacy Policy periodically to reflect updates in our practices or for legal and regulatory compliance. We will post the updated policy on the Site with a new "Last Updated" date.
Information We Collect
Personal Information You Provide
We collect the following information directly from you:
- Contact Information: Name, email, phone number, and address.
- Order Details: Information related to your purchases, such as billing and shipping details.
- Account Details: Username, password, and security-related data.
- Customer Support Information: Messages or inquiries sent to us.
Information We Collect Automatically
We collect data about your interaction with the Site using cookies and similar technologies, such as:
- Device and browser details
- IP address and location
- Usage patterns and preferences
Third-Party Information
We may collect information from third parties, such as payment processors and shipping partners, to facilitate transactions.
How We Use Your Information
We use your information for the following purposes:
- To process orders, payments, and deliveries.
- To provide customer support.
- To improve our services and personalize your experience.
- To comply with legal obligations, including tax and accounting requirements.
- To send promotional emails or SMS (with your consent).
Cookies and Tracking
We use cookies to enhance your experience on our website. You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features.
Data Sharing and Disclosure
We may share your data with:
- Service Providers: For payment processing, order fulfillment, and IT services.
- Compliance Authorities: To comply with applicable laws or respond to legal requests.
- Marketing Partners: For promotional campaigns (with your explicit consent).
We do not sell your personal information to third parties.
Your Rights
Under applicable laws, you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request deletion of your data, subject to legal retention requirements.
- Withdrawal of Consent: Opt-out of marketing communications at any time.
To exercise these rights, contact us at majashosorvena007@gmail.com.
Data Security and Retention
We implement reasonable security measures to protect your information. However, no method of transmission or storage is entirely secure.
Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
Children's Privacy
Our services are not intended for individuals under the age of 18. If we become aware of any data collected from minors, we will delete it promptly.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: majashosorvena007@gmail.com
