Refund policy

Return Policy

We offer a 7-day return policy in compliance with Indian e-commerce laws. This means you can request a return within 7 days of receiving your item.

Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

The item must be unused, unworn, and in the same condition as received.
All tags must be intact, and the item must be returned in its original packaging.
You must provide the receipt or proof of purchase for verification.

Returns are not applicable for:

Personal care items, hygiene-related products, or intimate wear.
Customized or personalized products.
Perishable goods such as food, flowers, or plants.
Hazardous materials, flammable liquids, or gases.

Shipping and Cash on Delivery (COD) Fees

Any shipping or Cash on Delivery (COD) fees charged against the order will not be refunded back.

Exclusions

Due to hygiene reasons, we won't be able to accept returns in the following categories:

Nightwear with Briefs(G-Strings)
Panties
G-Strings & Thongs
Bikini
Swimwear
Costumes
Men's Briefs
Contraceptives
Sexual Well-Being products
Cosmetics
Face creams, lotions, hair care products
Healthcare Equipments
Masks
Stationery

Mode of Return

To provide highest standards of customer service and enable a completely hassle-free experience, we pick up the returns through courier collection FREE of cost Or the customers can directly send the product back to us through a premium courier partner and we shall refund you the courier cost subject to maximum of Rs.120.

You may contact our Customer Care within 15 calendar days of having received the product and request a return/exchange, subject to the above mentioned terms and conditions. We will arrange for the products to be collected from the delivery address through courier FREE of cost and shall process the return/exchange subject to receipt of the products at our location in unused condition and in its original packaging along with the invoice, failing which return/exchange may not be possible.

At the time of collecting the products, you will be given a courier Airway Bill, which we request you to retain for future reference.

Return Process

To initiate a return, please contact us at majashosorvena007@gmail.com with your order details. Once your return request is approved, you will receive instructions on how and where to send your package.

Please note:

Returns must be shipped to the address provided during the return approval process.
Items sent back without prior approval will not be accepted.

Damages and Issues

Kindly inspect your order upon delivery and notify us immediately if:

The item is defective or damaged.
You received the wrong item.

We will evaluate the issue and take appropriate action to resolve it.

Exchanges

Exchanges are allowed only if the product received is defective, damaged, or incorrect. Please initiate a return and, upon approval, place a new order for the desired item.

Refunds

Refunds are processed after the returned item has been inspected and approved.

Approved refunds will be credited to your original payment method within 7-10 business days.
If the refund has not been received after 15 business days, please contact us at majashosorvena007@gmail.com.

Cancellation Policy

Orders can be canceled within 24 hours of placement. If the order has already been shipped, cancellation requests will not be entertained.

Important Notes

Returns and refunds for discounted or sale items, as well as gift cards, are not permitted.
For further queries, reach out to us at majashosorvena007@gmail.com.