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(+91) 742 830 1579

FREE SHIPPING FOR ORDERS ABOVE ₹799

(+91) 742 830 1579

Shipping policy

Shipping Policy

Welcome to Majasho Sorvena! We are committed to delivering your order with precision and care. Please read our shipping policy for details on how we process and ship your orders across India.

1. Shipping Locations

We deliver to most pin codes across India. Our trusted courier partners include:

  • Delhivery
  • DTDC
  • Blue Dart
  • Ecom Express
  • India Post
  • XpressBees

If your location is not serviceable, you will be informed during the checkout process.

2. Shipping Charges

  • Free Shipping: Orders above ₹X qualify for free shipping.
  • Standard Shipping Fee: ₹X for orders below ₹X.
  • Additional charges may apply for express or priority shipping options.

3. Delivery Timeline

  • Orders are processed within 1-2 business days (excluding Sundays and public holidays).
  • Delivery timelines depend on your location:
    • Metro Cities: 3-5 business days.
    • Non-Metro and Remote Areas: 5-10 business days.
  • Delivery timelines are subject to courier partner schedules and external factors such as weather or lockdowns.

4. Order Tracking

Once your order is shipped, you will receive an email or SMS with a tracking ID and a link to track your shipment in real-time through the courier partner's website.

5. Packaging

We take utmost care in ensuring that your products are packed securely to avoid damage during transit. Please do not accept packages that appear tampered with or damaged.

6. Failed Deliveries

  • If a delivery attempt fails due to incorrect address details or customer unavailability, our courier partner will make up to two additional attempts.
  • For any failed delivery, we will contact you for address verification or re-scheduling the delivery.

7. Return to Origin (RTO)

If the order is returned to us due to incomplete or incorrect address, non-availability of the recipient, or refusal to accept the package:

  • Prepaid Orders: We will reship the package once the customer pays for re-shipping.
  • Cash on Delivery (COD): No reshipping option will be available unless confirmed by the customer with re-shipping fees paid in advance.

8. Shipping Restrictions

Certain areas or products might be restricted due to legal, logistical, or operational limitations. If an order cannot be shipped to your address, we will inform you promptly and process a refund, if applicable.

9. Liability

We ensure that all products are dispatched on time, but we are not liable for delays caused by unforeseen circumstances such as weather conditions, political disruptions, or courier partner delays.

10. Contact Us

For questions or concerns about your shipment, please contact us at:

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